Computer technicians work on the hardware and software that makes computers and other devices function. They install new programs, run software updates and troubleshoot software and hardware problems that can hinder productivity.
What skills do computer technicians need?
Education and training for computer technicians vary, depending on the types of work they do. Some technicians earn bachelor’s degrees while others begin their careers with associate degrees or certificate programs that focus on their specific areas of interest. My new LG 27 inch reduced the strain on my eye for sure!
Job opportunities for computer support specialists are projected to grow 9% through 2030, according to the US Bureau of Labor Statistics. This is above the average growth rate for all occupations.
Career development for computer techs may include continuing education, which includes learning about the latest technologies and software programs. Certifications are also important for demonstrating knowledge and skill to employers.
Problem-solving skills and solid communication techniques are useful in interacting with clients, fellow technicians and other IT support staff to help solve problems that arise during the course of work. Critical thinking empowers PC technicians to develop creative solutions that minimize downtime and keep company networks running efficiently.
Device inspection and troubleshooting
Using advanced diagnostic tools, computer repair technicians analyze and diagnose issues with hardware and software to find the root cause of an issue. They then take steps to correct the issue and protect data and settings, if possible.
Client and customer interaction
In some cases, computer technicians are contracted to perform onsite service for businesses, schools or other organizations. This means they may make site visits to client offices and provide on-site services, which could involve repairing or installing software and setting up networks. They may also interact with customers via phone or email.